Career Trek Global LLC is built on total contractual accountability. Read our transparent refund rules and placement guarantee clauses.
Outside the 7-day cooling-off window, your tuition refund is calculated based on how much of the program you've already consumed — not an all-or-nothing cutoff.
| Stage of Withdrawal | Program Consumed | Tuition Refunded |
|---|---|---|
| Before cohort start date | 0% | 100%* |
| Within the 7-day cooling-off period | Up to 2 live sessions attended | 100%* |
| After cooling-off, before Week 3 | Less than 15% | 75% |
| Week 3 to Week 6 | 15% – 35% | 50% |
| Week 7 to Week 9 | 35% – 50% | 25% |
| Beyond Week 9 | More than 50% | Not eligible** |
*Excludes the one-time, non-refundable registration fee. **Programs backed by our Written Placement Guarantee remain eligible for a separate 100% refund path — see below.
Graduates who finish a program covered by our Written Placement Guarantee follow a separate, simpler rule: if you met the required attendance, capstone, and mock-interview milestones and still don't receive a qualifying job offer within 180 calendar days of completion, you receive a full 100% tuition refund — regardless of how much of the course you completed.
Read the full Placement Guarantee termsA handful of costs sit outside every refund tier, whatever stage you withdraw at.
The one-time $99 application and seat-reservation fee is non-refundable once your cohort seat is confirmed.
Certification exam vouchers (AWS, PMI, etc.) already purchased on your behalf are non-refundable once issued.
Bank and payment-processor transaction fees deducted at the time of payment are not recoverable.
Welcome kits, hardware, or lab devices already dispatched to your address are deducted at listed cost.
Every refund — cooling-off, tiered, or placement guarantee — goes through the same simple flow.
File a refund request from your student portal, or email refunds@careertrekglobal.com with your student ID.
Our finance and compliance team verifies your enrollment date, attendance, and applicable refund tier.
You receive an email confirming the approved refund amount and the tier or clause it falls under.
Payment is issued within 14 business days of approval, to your original payment method.
Refunds are credited back to the same card or bank account used at enrollment. Bank processing times outside our control may add 3–5 extra business days.
If tuition was financed through one of our loan partners, the refund is paid directly to that lender to reduce or close your loan — not to your personal account.
If we cancel a cohort or postpone its start by more than 30 days for reasons within our control, you may choose a full 100% refund or a free transfer to the next available batch, whichever you prefer.
Yes. A one-time program switch is allowed within the first 7 days of your cohort, subject to seat availability, with any fee difference adjusted at the time of switching.
We ask that you contact our finance team first, since most requests are resolved faster this way. An unresolved chargeback filed without first raising a request with us may result in a temporary suspension of program access and placement guarantee status while the dispute is reviewed.
Yes, the same tiered schedule applies, calculated on the actual amount paid after your scholarship or discount, not the standard listed price.
Email refunds@careertrekglobal.com with your approval confirmation and student ID, and our finance team will trace the payment with your bank or loan partner within 2 business days.
Email our finance team directly with your student ID and enrolled cohort details, and we'll respond within 2 business days.
